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Chieftain Systems we pride ourselves on the courtesy and commitment
of our staff. We have the experience required to get the job done right
the first time. We have the ability and skills to insure that
your computer and network problems are resolved in a timely manner.
Description of Services
Telephone
Technical Support
Chieftain Systems
offers telephone technical support from 9:00am - 5:00pm est. Telephone
support is an ideal, cost effective way to get your LAN workstation
or home PC problems resolved. Chieftain Systems will analyze
your technical issues and decide if your problem can be solved over
the telephone. If your problem requires hardware replacement
or software installation, we will be happy to provide you with an estimate
of the costs required to perform on-site technical services.
E-mail
Technical Support
Have a problem?
Simply complete our on-line technical support form and we will reply
back with a solution to your problem.
Drop Off Service
For the most cost effective way to resolve
your home computing problems, we offer a drop off service. Simply
contact us and we will give you directions to our nearest facility for
service.
On-Site
Home PC Support
Home PC problems
are annoying and sometimes difficult to resolve. Cheiftain Systems provides
in-home support to resolve these issues. Instead of taking your
computer and all of it's devices to some big name store and waiting
for days to get your system back, give us a call and we will set up
a time that is convenient for you and fix your computer problem right
in your own home.
On-Site
Network Support
In today's business
climate, computer down time can cripple your ability to service customers
in many different ways. We are committed to handling your
network technical support issues quickly and professionally to minimize
the impact of a network malfunction or mission critical failure. Cheiftain
Systems will keep your company running at the speed of business.
Service
Contract Support
Cheiftain Systems
offers a contracted on-site support that is tailored to the needs of
today's small businesses. We specialize in the installation and
support of Microsoft Small Business Server. Chieftain Systems
can provide you with everything necessary to install your company's
first network, or we can upgrade your existing network to the latest
industry standards.
Pricing and availability
|
Support Item
|
Availability |
Pricing |
| Telephone
Technical Support |
Coming
Soon! |
$15.00
per issue
|
| E-mail
Technical Support |
Available |
$15.00
per issue
|
| On-line
Support Service |
Coming
Soon! |
|
| Drop-Off
Service |
Available |
$35.00
per hour
|
| On-Site
Home PC Support * |
Available |
$50.00
per hour
|
| On-Site
Network Support * |
Available |
$125.00
per hour
|
| Service
Contract ** |
Available |
request
a quote
|
* Must be within 50
mile radius. Minimum one hour charge.
** Service contracts are available in yearly installments, and will be
tailored to your company's needs. Minimum one hour charge.
